Delivery Information

Delivery Information

Orders for Ireland are typically processed and delivered within 1-3 working days.
Orders for EU are typically processed and delivered within 3-5 working days.
International orders are typically delivered in under 21 working days.
If there is a delay you will be notified by email.

Delivery Times

We ship by courier from our warehouse in Ireland.
All deliveries are made between normal working hours, Monday to Friday. We use a courier service therefore we cannot specify an exact time of delivery.
All packages must be signed for upon delivery.
Please note: bad weather or unforeseen circumstances may cause delays in deliveries, so please plan accordingly.

Exceptions

Currently we do not offer shipping to Australia and New Zealand however orders for these locations can be processed through our local distributor:
Importico Home & Gifts, PO Box 9253, Newmarket, Auckland 1149, New Zealand
Phone: +64 9 309 5826     Mobile: +64 27 4525046     www.importico.co.nz

Refusal of Delivery

If you refuse the delivery of your order, it will be returned to our warehouse. You will receive a refund for the product and the VAT. However, you will not be refunded for the shipping costs and you will be responsible for the fees incurred in returning the item(s) to us.

Delivery and Shipping Charges

All shipping charges are calculated based on the total weight of your order and the ship-to address. All prices are inclusive of VAT.
If you are shipping to an address outside of the EU, please note that you are responsible for any import duties and clearance fees (if applicable) in your country. We recommend that you ask local authorities about these duties and clearance fees in advance. 

Payment

The following payment methods are available: Visa, Visa Electron, Mastercard, American Express, Paypal and Gift Card

Payment for products and delivery services can be made in EUR or the local currency that is offered to the country to which your order is being delivered. All prices shown on the website for both products and delivery services are inclusive of any applicable Irish VAT. The total price you pay for products and/or delivery, is always the same, regardless of whether or not Irish VAT is chargeable on the sale.

Where you've requested delivery to an EU address, the price paid for the product and the delivery service will usually include VAT at the appropriate rate for the country of delivery.

Where you've ordered products for delivery to a non-EU address, both the products and the delivery service will normally be zero-rated, with no Irish VAT chargeable on either. However, the price paid by you for the products and delivery services will remain the same as shown on the website.

Furniture Delivery

Delivered 4-12 weeks
Delivered Monday-Friday (excluding bank or public holidays)
We're pleased to offer free furniture delivery to all mainland Irish addresses.
We do not deliver furniture overseas. If you require furniture you have ordered from us to be transported overseas you can make arrangements with a courier to collect the furniture from us with prior notice. Once we have handed the item to the courier we cannot take responsibility for any damage or loss incurred in transit.
Discount and free delivery offer promotions do not apply to furniture items.